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Content deleted when users removed from system

Posted: September 17, 2018 at 11:53 pm

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Alana

September 17, 2018 at 11:53 pm

Hello!
When user’s have been removed or updated in the system, all data they created under that account is deleted. Including our current events live on the website disappear, meaning we loose all registration details.
We often have to update accounts and remove accounts as employees come and go, and we can’t be loosing all our data every time.
How can this be prevented? Thanks.


Tony

  • Support Staff

September 18, 2018 at 3:06 am

Hi there,

When you delete a user through WordPress you are given the option to either remove the content or assign it to another author – http://take.ms/xXAH6

It sounds like you are selecting to delete the content but you need to assign it to someone else.


Alana

September 18, 2018 at 4:41 pm

Hi Tony,
I see what you mean. However it removes content even when we are simply changing a password.


Tony

  • Support Staff

September 19, 2018 at 2:43 am

That’s strange, how are you changing the password?

The posts are linked to your user ID, changing the password of a user account should not change the user ID of that account.

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