Contact information shows old records on invoice

Posted: September 14, 2015 at 7:51 pm

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September 14, 2015 at 7:51 pm

Hi, I’m using EE4 with all updated plugins and WP.
When I create a test event and go all the way to book a seat, the invoice I receive has my old contact details, not the ones I’ve updated on the “General Settings”.

Is there a way to purge or fix that?

Thank you,

Tony

Support Staff

September 15, 2015 at 1:49 am

Hi there,

If you go to Event Espresso -> Payment Methods

Select the Invoice payment method (if not activated temporarily activate it)

Look within the invoice settings for ‘Payee’ details, are you old contact details there?

If so either update them, or remove them and save to use the details from Gernal Settings.

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Contact information shows old records on invoice

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