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Connection to our website

Posted: December 14, 2019 at 5:28 am

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wiiphila

December 14, 2019 at 5:28 am

For some reason I am getting error messages on our website, it there a server issue?

Not found, error 404


Tony

  • Support Staff

December 16, 2019 at 2:59 am

Hi there,

Are you still running into this currently? I checked the site linked to your license and didn’t get any 404 errors.

May I ask, which page are you visiting when you get the above?

None of your events is stored on our servers so if there is a server issue you’ll likely need to contact your host and have them investigate.

However, if you are only getting the above on EE events, you can try flushing your permalinks. Go to Dashboard -> Settings -> Permalinks.

You don’t need to do anything, just load the page and WordPress will do it for you.

Does the 404 still show after that?

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