|
tethac01
|
July 21, 2021 at 1:58 am
I am writing on behalf of my client here.
We are running a website that uses these EE components:
– Automated Upcoming Event Notifications
– Stripe Payment Gateway
– Events Calendar
We have these plugins installed:
– Event Espresso 4+
– Event Espresso – Automated Upcoming Event Notification (EE 4.9.44+)
– Event Espresso – Calendar (EE 4.3+)
– Event Espresso – Stripe Gateway (EE 4.6.0+)
Now my client would like to strike all single subscriptions and instead use the one “all in one” EE4 subscription EE4 Everything License
However, in the dashboard here https://eventespresso.com/users/%5Busername%5D, we see all 3 single licenses AND the all in one listed.
Below al that there is a other section where we again see licenses, this time a dropdown of EE3 Developer License EE3 Personal License and EE4 Developer/personal licenses.
We have no idea what to do at this moment.
Cancel the single subscriptions?
Select “Personal EE4” on the dropdown?
Can you help us with this?
|
|
tethac01
|
July 21, 2021 at 2:09 am
Also, in the “download latest software” Events Calendar v3.2.15.p is offered.
But that is not the latest software – the latest is Event Espresso – Calendar (EE 4.3+)
I cannot even find that plugin on the “download latest software” section, yet it is on the client install and asks to be updated.
|
|
Lorenzo Orlando Caum
|
July 21, 2021 at 5:44 am
Hello, I’ve merged the individual addons into your new Everything license.
A credit for those individual addons was also added to your account.
The latest software is available from your downloads page here:
https://eventespresso.com/users/tethac01/#ee4-downloads
The “EE” number that you see in your plugins screen is the minimum version of Event Espresso that is needed to use that addon or extension.
—
Lorenzo
|
|
tethac01
|
July 25, 2021 at 11:28 pm
Thanks, can you clarify what “Switch Your Support License:” is for?
I think then we have all doubts cleared.
|
|
Seth Shoultes
|
July 26, 2021 at 8:09 am
Hi there.
The “Switch Your Support License:” option is used to upgrade or downgrade your support license to a different level.
|
|
tethac01
|
July 26, 2021 at 9:51 pm
Thanks
I think this is clear now, we can close.
Cheers.
|
