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Confirmations/Invoices displaying last year's logo

Posted: July 26, 2023 at 3:26 pm

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CTCI Events

July 26, 2023 at 3:26 pm

The logo for this year’s event has been uploaded and it shows as the current event logo in General Settings. However, the email confirmations going out and any invoices we generate are still showing last year’s logo from last year’s event. How can we fix this?


Tony

  • Support Staff

July 26, 2023 at 3:49 pm

Hi there,

Go to Event Espresso -> Payment Methods -> Invoice (if its been deactivated, temporarily reactivate it).

Within the Invoice PM settings you’ll find the ‘Logo Image’ field.

Either set that to the new image, or empty the field and save. EE will then use the image set within general settings.


CTCI Events

August 11, 2023 at 3:37 pm

Thanks! That worked for the invoice. Will have to check the confirmation email.


Tony

  • Support Staff

August 14, 2023 at 9:03 am

Hi there,

Just checking in on this to confirm if the above also fixed your confirmation emails?

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