Posted: October 25, 2016 at 12:15 pm
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I recently upgraded WordPress to 4.6 so that I could use the EE 4 app with the Application Passwords plugin … that worked great by the way. After the upgrade I am having an issue with some of the URLS. Links to the Purchase Confirmation html page and the Print Tickets html page are wrong. The URLs are using the WordPress installation URL and not the site URL. For instance, it uses: https://mysite.com/subdirectory/?ee=ee-txn-tickets-url&token=1-f260805495896823e225a07f5ce5fe9f when it should be using: https://mysite.com/?ee=ee-txn-tickets-url&token=1-f260805495896823e225a07f5ce5fe9f I am using a subdirectory for my WordPress installation and no subdirectory for the website. WordPress Version: 4.6 Thank you |
Hi there, May I ask which version you updated from, and are you sure that the ticket and receipt links from the earlier version did not include the /subdirectory/ in their URL? |
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I updated from WordPress 4.3. I checked a Print Ticket email from yesterday … when it was working. Yes. It did include the /subdirectory/ in the URL. |
So may I ask why you’re reporting the URLs are wrong now? Haven’t they always included /subdirectory/? |
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Certainly. I apologize. Yesterday, the links were working and went to the corresponding HTML page. Now, I see a directory listing of the subdirectory: Index of /subdirectory Parent Directory |
What this is looking like is something’s not quite right with your WordPress file configuration. When WordPress is in its own directory, the index.php file needs to be copied (not moved) to the root directory. There doesn’t appear to be an index.php file in the WordPress directory, and that may have gotten deleted when the new version of WordPress was installed. Can you verify that the index.php files and .htaccess files are set up exactly as the instructions outline here? |
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