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Confirmation Messages

Posted: February 15, 2016 at 11:52 am

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laurian Horowitz

February 15, 2016 at 11:52 am

Why is event espresso not sending out client confirmation emails after registration occurs?

I can’t even open the messages portion anymore. It says in use 14 but when I click on in use, the page just refreshes without showing me the messages.


Josh

  • Support Staff

February 15, 2016 at 5:41 pm

Hi there,

Do the message types display when you click on the Settings tab? If so, can you try the toggle switch to turn them off then back on again?


laurian Horowitz

February 16, 2016 at 2:40 pm

It must not be. I don’t see anything like that under messages or settings.


Josh

  • Support Staff

February 16, 2016 at 3:34 pm

Can you turn on error logging and check for errors from when you try to open the Messages admin or Messages Settings tab?

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