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Confirmation emails queued but not sent

Posted: October 7, 2016 at 3:03 pm

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faithandaleftmyers@gmail.com

October 7, 2016 at 3:03 pm

I have a registration confirmation email generated when a registration is confirmed. Those emails are created automatically but show as queued and ready to send. They will not actually go out unless I select them and change them to send now. Is there a setting that will automatically send these out or do I need to manually change the status every time? I tried to find it in the documentation but couldn’t find anything.


faithandaleftmyers@gmail.com

October 7, 2016 at 3:42 pm

Once I select “Send Now” the message are sent with no problem. I found some other topics about this, but can not make heads or tails of the information. Any help provided would be appreciated. Thank.


Lorenzo Orlando Caum

  • Support Staff

October 8, 2016 at 9:51 am

Hello,

This depends on some traffic on the front-end of your website (e.g. a visitor browsing your site).

You can have the emails send right away by going to Event Espresso –> Messages –> Settings and changing the setting to send on the same request.

Then save changes.


Lorenzo

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