|
Omar Ead
|
September 16, 2015 at 3:45 pm
Hi,
We just made a new payment addon [credit card] for EE4, but through that addon we are not getting confirmation emails .. cant figure out what should be added into the addon so that it can use EE4 default emails to be send once the user sign up for an event.
…………………
and also how to change the admin email for EE4, like if a user sign up for an event then the admin gets an email. we are also not able to change it .. dont know why tried all the locations ..
looking forward for the reply
Thank you
Omar
-
This topic was modified 9 years, 1 month ago by
 Omar Ead.
-
This topic was modified 4 years, 8 months ago by
 Garth.
|
|
Lorenzo Orlando Caum
|
September 16, 2015 at 4:17 pm
Hello Omar,
Which one of our payment gateways are you currently using for credit card payments?
https://eventespresso.com/topic/confirmation-emails-8/
If this is something that you wrote, then we may be able to provide some feedback but we cannot write any custom coding for you. Opening an issue on GitHub with a copy of the payment gateway file is recommended:
https://github.com/eventespresso/event-espresso-core/issues/new
It would also be helpful to know if this payment gateway was modeled after an existing payment option such as Authorizenet AIM.
By default notifications go to the event admin or the event author. Here are the shortcodes:
[SITE_ADMIN_EMAIL] – this is the email for the WordPress site in WP General Settings
[EVENT_AUTHOR_FORMATTED_EMAIL] – this is the event authors name and email
[EVENT_AUTHOR_EMAIL] – this is only the event authors email (no name)
[CO_FORMATTED_EMAIL] – this is your organization’s name and email and is retrieved from what is set in the your organization page of Event Espresso
[CO_EMAIL] – this is similar to above except its only the email (no organization name)
[ESPRESSO_ADMIN_FORMATTED_EMAIL] – this is currently the same as
[CO_FORMATTED_EMAIL]
[ESPRESSO_ADMIN_EMAIL] – this is currently the same as [CO_EMAIL]
Go to Event Espresso –> Messages. For each message type, click on Event Admin, then switch the shortcode in the TO field to a different one such as this one:
[CO_FORMATTED_EMAIL]
Then save changes.
If you make that change to the event admin contexts for each message type, then the event admin / event author would no longer receive email notifications. Instead, they would go to the email that is set in the organization page for Event Espresso 4 within your WordPress dashboard.
—
Lorenzo
|
|
Omar Ead
|
September 17, 2015 at 2:23 am
Hi Lorenzo,
Thank you for your response…
can you tell me which shortcode or function call triggers the emails?
so that i can figure out what went wrong within our payment gateway ..
Thank you ..
|
|
Tony
|
September 17, 2015 at 4:53 am
Hi Omar,
I replied to your other thread on this issue:
https://eventespresso.com/topic/users-not-receiving-confirmation-emails-for-credit-cards/#post-173380
Rather than splitting up the replies across multiple threads (which will become harder to follow) please follow up in that thread and we’ll see how we can help 🙂
|
