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confirmation email is generating a invoice

Posted: January 15, 2018 at 5:19 am

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srjarvis

January 15, 2018 at 5:19 am

See attached screen shot – the invoice option has been deactivated, yet when the comfirmation email is generated, an invoice is being generated. I don’t need to use the invoice option at all, how to I completely remove it? This is from the invoice tab in payment methods

Event Espresso – Payment Methods

The Invoice payment method has been activated. It requires the invoice message type, html messenger, and pdf messenger be activated as well for the messages system, so it has been automatically verified that they are also active.
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Payment Methods
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Authorize.net AIM|Bank|Check|Invoice|Mijireh|PayPal Express|Paypal Pro

Invoice is an offline payment method for accepting payments. Payments are processed manually by providing your registrants/attendees with information on how to pay their invoice.
Click to Activate Activate Invoice Payment Method?


Tony

  • Support Staff

January 15, 2018 at 5:37 am

Hi there,

If you go to Event Espresso -> Messages -> Settings -> HTML

Is the Invoice messages active or in-active?


srjarvis

January 16, 2018 at 6:00 am

yes, it was….not any more..thanks

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