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Susan Perry
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August 31, 2015 at 7:27 am
Where do you go to change the address on the order confirmation email seen by clients? I tried updating our address within the EE4 settings area however it defaults to an address in Arizona?
Thanks
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Lorenzo Orlando Caum
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August 31, 2015 at 8:25 am
Hi Susan, are you referring to the registration approved message type?
That includes a section for the venue address:
http://cl.ly/image/003b0k3f1b1P
If that is not what you are referring to, then a team member may have added an address directly to the registration approved message type. Try browsing to this message type in Event Espresso –> Messages.
If you are referring to the address that is used on the invoice payment method, then try Event Espresso –> Payment Methods –> Invoice. Then update the address there and save changes.
If neither of the options above sound like what you have described, then please share a screenshot and we’ll share feedback:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Lorenzo
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Susan Perry
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August 31, 2015 at 10:18 am
Solved. Thanks!
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Lorenzo Orlando Caum
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August 31, 2015 at 10:58 am
Great! Could you let us know how you solved the issue?
Was it the invoice payment address or the message type that needed to be edited?
Thanks
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Lorenzo
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