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Complex Ticketing Required – Advice, please?

Posted: March 17, 2017 at 10:36 am

Viewing 5 reply threads


devonto

March 17, 2017 at 10:36 am

Hi,

I’m looking to use EE4 to develop a system to allow parents to purchase tickets for kids summer camps.

There are a few different types of tickets that are handled manually right now:

  • Full-week, full-day
  • Full-week, morning only
  • Full-week, afternoon only
  • Singe day, full-day
  • Singe day, morning only
  • Singe day, afternoon only

These camps can run for up to seven weeks at a time and parents may choose to send their children on specific days that they choose (e.g. every Monday and Tuesday for the seven weeks).

Can EE4 handle this? If so, what would your recommendation be for programming it in?

If not, can you advise what configuration may be able to get the closest to the job that is currently done manually?

Thanks in advance!


devonto

March 21, 2017 at 2:46 am

Hoping someone from EE can help here?


Tony

  • Support Staff

March 21, 2017 at 9:47 am

Hi there,

Just to note, ‘bumping’ your threads will usually have the opposite effect than intended as we try to reply to threads based based on last reply date.

In regards to the ticket options this:

Full-week, full-day
Full-week, morning only
Full-week, afternoon only
Singe day, full-day
Singe day, morning only
Singe day, afternoon only

can simply be individual tickets within the event for users to select onto, however this:

These camps can run for up to seven weeks at a time and parents may choose to send their children on specific days that they choose (e.g. every Monday and Tuesday for the seven weeks).

Would complicate the above as each different option would need to be a new ticket option within the event which will the become difficult to navigate.

For the camps do you need to track registrations and set limits per day/week/event?

On a seven week course would the selected days always be for all 7 weeks?

One option would be to use EE to create a 7 week event for the users to register onto using the above ticket options, but the ‘day’ selection would then need to be handles manually.

Do you have an example of you current setup we can view?


devonto

March 21, 2017 at 10:10 am

Thanks for the note on ‘bumping’, I had just noticed others posted after this one were answered.

each different option would need to be a new ticket option within the event which will the become difficult to navigate.

This was my thought/fear exactly, and hoping to avoid it.

For the camps do you need to track registrations and set limits per day/week/event?

We do need to track who will attend what day (as it will end up being a mixture of day-ticket holders and week-ticket holders and a “register” will be needed), but not necessarily to set a limit.

On a seven week course would the selected days always be for all 7 weeks?

Almost, Monday-Friday, for each of the 7 weeks.

Do you have an example of you current setup we can view?

You can see a basic implementation below, but I haven’t coded it any further with the complicated bits, as I wished to get advice on that first.
http://bit.ly/2nx73Em


Tony

  • Support Staff

March 21, 2017 at 12:17 pm

The only way I can see to set this up is to either split the events down into single weeks with each day as a single ticket, doing this you would also need to split out each of these:

Full-week, full-day
Full-week, morning only
Full-week, afternoon only
Singe day, full-day
Singe day, morning only
Singe day, afternoon only

Into a group of events, so I don’t really think it’s a workable solution.

Or the other option is to add custom questions to the registration, for example a checkbox question with the days of the week available to select.

Then have your ticket prices as single days, so a user would select 7 ‘Full day’ tickets and EE would request the question group for each day (ticket) selected where the user specifies the day for each week.

So the user select 7 full day tickets, selects the days for each week and then pays.

You can then use the CSV export to pull the registrations but you would need to use the filtering available within a spreadsheet editor such as excel to filtr the users down to the days for the 7 weeks.

Would that work?


devonto

March 22, 2017 at 2:28 am

Thanks, I’m not sure if that will work.

May need to do without the single-day tickets to keep week tickets only.

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