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Jeff Long
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March 1, 2017 at 3:51 am
Hello
Many of our event registrants want to register using their company-issued credit cards. These cards do not have first/last names, and so their attempts to register fail. (The card has the company name – the name of the card registrant is generally an office administrator or someone who is not the card holder.)
Is there a way to accept company credit cards with EE and Authorize.net?
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Tony
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March 1, 2017 at 6:17 am
Hi Jeff,
Which version of the auth.net payment method are you using?
The details request by EE during the payment step are the details required by auth.net so we can not alter those.
Maybe I’m misunderstanding here, but can I ask why can the registrant can not use the actual card holder details on the payment section?
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Jeff Long
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March 14, 2017 at 12:47 am
Hello,
We are using Authorize.Net SIM.
The problem occurs when the user is redirected to the Authorize Payment form at https://secure.authorize.net/gateway/transact.dll.
The form requires a first and last name. But the registrant may be using a company issue credit card that doesn’t have a first and last name printed on it. Its feasible that there is a correct first and last name to enter. Perhaps it’s the accountant’s name – or the CEO – or the CFO – or the accountant that left the organization 5 months ago… etc. (My point is – there’s probably a name, but when someone is registering for an event and doesn’t know the name, they may not be ready to start questioning everyone to find out what the name may be!).
Usually we get a phonecall from the person with the Company Credit card instead. If we log into Authorize.net directly, we can skip the name field when generating a transaction for the card.
Has anyone ever needed to accept payments from ‘cards with company names’ before?
Is there a way to send a different style $_POST to the AIM gateway to call up a ‘cards with company names’ form instead of the standard form?
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Jeff Long
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March 14, 2017 at 12:48 am
Sorry, I meant:
Is there a way to send a different style $_POST to the SIM gateway to call up a ‘cards with company names’ form instead of the standard form?
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Josh
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March 14, 2017 at 1:21 pm
Hi Jeff,
I don’t believe so. What they’ll need to do is leave the First Name and Last Name fields blank on the Authnet SIM billing form, and instead input the Company name from the Credit card into the Company: field on the Authnet SIM billing form, like in this screenshot. The Authnet SIM form will validate OK with blank First and Last Name fields.
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