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wmnf
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April 21, 2023 at 9:19 am
I was looking at this topic about producing comp tickets for an event. A couple of the links are now broken, is this still the best way to produce comp tickets? I manually created a test registration and applied payment as ‘Other’. I tried this with a quantity of 10 tickets, is there a way to bulk Resend Tickets. We use the barcode scanner and need all the barcodes sent. We will need to generate over 100 of these comp tickets.
https://eventespresso.com/topic/comp-tickets-for-ee4/
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Garth
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April 21, 2023 at 11:04 am
Hi there,
Quickly here are some ideas:
– You can manually add registrations one-by-one by going to Event Espresso > Events > Registration for that event > Add New Registration
– You can give people a promotion code for a 100% discount that they can use to register themselves (using the Promotions add-on)
– You could import a list of attendees (using the Attendee Importer add-on)
You can bulk re-send tickets to people if you go to Event Espresso > Events > Registrations for that event > Bulk Select attendees > Select Approve Notify Registrations (screenshot: https://www.screencast.com/t/CK92V8O61sAT)
Does that help?
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wmnf
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April 21, 2023 at 1:49 pm
Thank you, that worked. Is there are way to get the ticket to say $0 (zero dollars)? I applied the payment using the Others option, but the ticket still says the amount.
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Garth
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April 21, 2023 at 1:59 pm
Hi,
Is the price of the ticket $0, or the balance $0 after you manually applied the payment?
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wmnf
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April 21, 2023 at 2:01 pm
The price of the ticket is $40, we’d just like the comp tickets to be $0. The tickets I manually produced in the admin and applied payment to all have $40 on the ticket.
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wmnf
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April 21, 2023 at 2:08 pm
Also, if I register for 10 tickets, all the tickets come in one email. In my test run, I manually registered a quantity of 10 tickets and then sent the approved registrations to all. I received 10 email messages and all the messages had all 10 tickets. Is there any way to get one ticket per email?
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Garth
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April 21, 2023 at 2:54 pm
You can’t change the price of the ticket, but you can change the amount due if you manually apply a payment (like you said you did). So, the price can’t change. If I understand you correct.
OR you can create a COMP ticket for $0 and use that.
What emails are sent with what ticket depends on the message context and shortcodes you have in use.
The Ticket Notice message template has several templates and contexts.
– The Primary Registrant context can receive tickets for everyone in one transaction using the Transaction Tickets shortcode: [TXN_TICKETS_URL]
– The Registrant context can receive their own tickets
Does that help?
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wmnf
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April 22, 2023 at 7:17 am
Yes, thank you. Is there a way to create a COMP ticket that will not show on the frontend? If not a setting for the ticket, perhaps a hook that could hide by the title or other settings?
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wmnf
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April 25, 2023 at 10:19 am
We’re using the default templates. It doesn’t seem to make a difference if we add multiple registrants or just use primary registrant, all registrant email tickets contain all tickets. How exactly can we get one email ticket per registrant?
We have both Primary Registrant and Registrant email templates active. The ticket link in both templates is using the TXN_TICKETS_APPROVED_URL shortcode.
Also, still need to know if possible to only list our COMP ticket in the admin side?
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wmnf
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April 25, 2023 at 11:47 am
Sorry, I was wrong about the single ticket email. It does seem that additional registrants only receive their ticket in the Ticket Notice email. I was choosing the wrong email.
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Garth
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April 25, 2023 at 12:00 pm
You can use CSS to hide a certain type of ticket. Do you know how to do that? If not give me a link to your event page and we can take a look at giving you some css to hide the comp ticket.
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wmnf
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April 27, 2023 at 8:59 am
We’ve ran into an issue with using CSS to hide the comp ticket. If a persons browser has cached the page, it still shows up. How could we possibly force ticket pages to clear cache? Perhaps programmatically in a hook?
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Garth
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April 27, 2023 at 10:34 am
The first step would be to make sure you’ve cleared any caches in your website and/or server settings.
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Garth
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April 27, 2023 at 11:50 am
If you are using the Advanced Editor in EE5, you will see new options to set the ticket Visibility to just limited users: https://www.screencast.com/t/tlwqOLE89fqO
Visibility
Where the ticket can be viewed throughout the UI.
- Public – ticket displayed to everyone everywhere
- Members only – ticket only displayed to logged-in users
- Admins only – ticket only displayed to logged-in admins
- Admin UI only – ticket only displayed in the admin UI and not on the frontend
- None – will hide the ticket everywhereWhere the ticket can be viewed throughout the UI
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