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skillstat
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November 9, 2014 at 10:19 pm
Hi,
We run training programs for healthcare professionals that run several times a year, and I’m trying to setup unpublished events that can serve as a template each time we want to offer new dates. It seems that when I clone an event, default tickets do not appear for the new event. Do default tickets only show up when you create a new event from scratch?
Brent
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Dean
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November 10, 2014 at 3:34 am
Hi,
In EE4 the duplicate event will copy the existing event exactly. It will not add default tickets if they are missing from the “parent” event.
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skillstat
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November 10, 2014 at 7:56 am
So the parent event has datetimes and tickets that are not copying. Does the event status impact this by chance?
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Lorenzo Orlando Caum
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November 10, 2014 at 10:58 am
Hi,
The event information should be copied minus sales/registration information.
What is the status of the event? Expired should be okay but if it was deleted then this probably won’t work as expected.
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Lorenzo
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skillstat
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November 12, 2014 at 3:42 pm
Lorenzo, status was ‘inactive’, but I tried it with both an active and inactive status. Tickets wouldn’t copy.
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Lorenzo Orlando Caum
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November 12, 2014 at 4:02 pm
Hi,
Are you on the latest software?
Can you test on another event or a new event?
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Lorenzo
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skillstat
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November 12, 2014 at 9:48 pm
When I copy from within the event (which I believe is the only way to do this), I don’t even see event datetimes, or tickets show up in the copy, and I see the following in the event list:
http://screencast.com/t/CPsfAsLUQxbG
If I leave the event and come back in, this is what it looks like:
http://screencast.com/t/suBpwew6DOh
We are on EE v.4.4.4
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Dean
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November 13, 2014 at 3:13 am
Hi,
Can you turn wp_debug on please and then try to copy a new event (which has a ticket and datetime) to see if any errors appear.
http://codex.wordpress.org/WP_DEBUG
Please remember to note any error exactly, and to turn off wp_debug when finished as it should not be left turned on on an active site.
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skillstat
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November 16, 2014 at 3:13 pm
Dean, I’ll need to get our developers to do this. Please stand by.
Brent
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Lorenzo Orlando Caum
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November 16, 2014 at 9:19 pm
Hi,
Please update to the current software at 4.4.5.
Then you can enable WP Debugging by using this macro:
https://gist.github.com/lorenzocaum/848801a1173be464fbe7
Be sure to set it to false when you are done debugging.
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Lorenzo
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skillstat
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November 19, 2014 at 9:20 am
Ok, thanks. Still have to do this as we’ve been shoring up other dev items. Will let you know.
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