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Checkout URL works in Safari but not in Chrome

Posted: May 11, 2017 at 9:00 pm

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richard sandilands

May 11, 2017 at 9:00 pm

Hi there

I sent the link to the payment page for a pending invoice to a client and they get an error when they open it.

I can open it in Safari just fine, but in Chrome it initially gives a blank page (with site header and footer) and then on refresh displays an error:

We’re sorry but there appears to be an error with the “reg_url_link” or the primary registrant for this transaction.

I’m logged out in both browsers.


Tony

  • Support Staff

May 12, 2017 at 3:57 am

Hi there,

Can you create a new test registration and send us the link for that so we can view this?

You can do that by adding a registration from the admin

Event Espresso -> Events -> {hover over event name} -> Registrations -> Add new registration.

Then just post the link for that registration here.

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