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web3d
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January 27, 2017 at 8:39 am
We’ve got EE 4.9.27 with WP 4.7.2. Suddenly checkout stopped working: e.g. I get to event page, click ‘register’, get to checkout page and it’s empty. There are no errors, nothing too suspicious at error log. How would I debug this?
<div id="espresso-notices"></div>
<div id="espresso-ajax-loading" style="display:none;">
<span class="ee-spinner ee-spin"></span><span style="display:none;">טוען...</span>
</div>
<div id="espresso-ajax-notices">
<div id="espresso-ajax-notices-success" class="espresso-ajax-notices success fade-away" style="display:none;">
<span class="dashicons dashicons-no"></span>
<p class="espresso-notices-msg"></p>
</div>
<div id="espresso-ajax-notices-attention" class="espresso-ajax-notices attention fade-away" style="display:none;">
<span class="dashicons dashicons-no"></span>
<p class="espresso-notices-msg"></p>
</div>
<div id="espresso-ajax-notices-error" class="espresso-ajax-notices error fade-away" style="display:none;">
<span class="dashicons dashicons-no"></span>
<p class="espresso-notices-msg"></p>
</div>
</div>
[2017-01-27 17:34:27] EE_Checkin.class.php
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[2017-01-27 17:34:27] EE_Base_Class.class.php -> FILE LOADED()
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[2017-01-27 17:34:27] EE_Cron_Tasks -> log_scheduled_ee_crons()
[scheduled EE cron] AHEE__EE_Cron_Tasks__clean_up_junk_transactions
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[2017-01-27 17:34:28] EE_Session.core.php -> __construct()
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[2017-01-27 17:34:28] EE_Session.core.php -> _espresso_session()
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[2017-01-27 17:34:28] EE_Cart.core.php
----------------------------------------------------------------------------------------
[2017-01-27 17:34:28] EE_Payment_Method.class.php
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Josh
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January 27, 2017 at 9:23 am
Hi there,
It looks like there might be something interfering with the bot trap. Can you try going to Event Espresso > Registration Form > Reg Form Settings, then set “Enable Bot Trap” to No?
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web3d
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January 27, 2017 at 9:45 am
unfortunately i get the same result
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Lorenzo Orlando Caum
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January 27, 2017 at 11:24 am
Hello,
I noticed that your registration checkout page is blank but other pages like the registration cancelled page shows content.
Are any of your Event Espresso pages showing a warning in Event Espresso –> General Settings –> Critical Pages?
Could you try trashing and deleting the registration checkout page and then creating a new one with the shortcode below?
[ESPRESSO_CHECKOUT]
—
Lorenzo
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web3d
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January 27, 2017 at 11:46 am
you’re the man!
created new checkout page and switched to it at settings…
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