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easynetwork
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October 24, 2018 at 5:31 am
HEllo there,
I have set up an even with one ticket limited to 1 and maximum quantity of basket limited to 1.
The ticket is free and this cause a strange issue.
The ticket is not selectable, but if i put the price to 0.01 euro the ticket appear…
The question is:
How can I limit a free event to 1 ticket per user?
Thanks
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Tony
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October 24, 2018 at 5:44 am
Hi there,
What do you see when the ticket is free?
If you only have 1 ticket on the ticket selector, and that ticket is free, and you can only select a max qty of 1 ticket, EE will just show a button to register and add the ticket.
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easynetwork
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October 24, 2018 at 6:11 am
I see an empty table like the image below
https://imgur.com/a/cgrSAsn
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Josh
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October 24, 2018 at 7:28 am
Hi,
May I ask have any customizations been made to the ticket selector template? Also, can you post a link to the event page in question so we can investigate further?
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easynetwork
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October 24, 2018 at 8:53 am
yes it was due a ticket selector customization. thanks.
btw I have a problem with this now.
PHP Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in wp-content/plugins/event-espresso-core-reg/core/third_party_libs/cssinliner/vendor/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php:146\nStack trace:\n#0 wp-content/plugins/event-espresso-core-reg/core/libraries/messages/messenger/EE_Email_messenger.class.php(629): TijsVerkoyen\\CssToInlineStyles\\CssToInlineStyles->convert(true)\n#1 wp-content/plugins/event-espresso-core-reg/core/libraries/messages/messenger/EE_Email_messenger.class.php(438): EE_Email_messenger->_body()\n#2 wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_messenger.lib.php(636): EE_Email_messenger->_send_message()\n#3 wp-content/plugins/event-espresso-core-reg/core/libraries/messages/EE_Messages_Queue.lib.php(665): EE_messenger->send_message(Object(EE_Message), Object(EE_Registration_message_type))\n#4 wp-content/plugins/event-espresso-core in wp-content/plugins/event-espresso-core-reg/core/third_party_libs/cssinliner/vendor/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php on line 146, referer: wp-admin/admin.php?page=espresso_messages&action=default&default_nonce=60c9d8f916&return=generate_now
I am going to open an other ticket…
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Josh
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October 24, 2018 at 9:52 am
Hi,
The error message indicates that the PHP DOM Extension is not installed on your server.
Can you contact your host and have them activate that module? Or you could install php-xml which includes this module.
If your server is Ubuntu:
and if PHP 7:
sudo apt-get install php-xml
or if PHP 5.6:
sudo apt-get install php5.6-xml
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