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Wonderful2016
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July 7, 2016 at 10:45 am
Day before big event it turns out, that any try to scan with barcode (scanner tested with ordinary scan and working) we get failure notice. We have 3-day event and different eventtimes. It looks like that the system does not show the whole list of attendees in summary of all 3 days. Does this mean, if a user has a 3 day ticket, we do not find the ticket on 3-day but it looks like we also do not find a certain user and his ticket on any single day… All do show failure like this: Attendee not in the list or attendee not available in eventtime…
No finally handling all checking tickets seems not working in front of the event…
even manual writing barcode or lookup attendendee or keyword search do not give any match….
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Josh
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July 7, 2016 at 10:53 am
After you selected an event did it prompt you to choose a date-time?
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Wonderful2016
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July 7, 2016 at 10:57 am
Ein Fehler ist aufgetreten:
Invalid request. Missing a valid nonce in the request.
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Josh
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July 7, 2016 at 11:04 am
That was a Yes or No question.
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Wonderful2016
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July 7, 2016 at 11:10 am
Yes we choose a date time, and we played all one after another…
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Wonderful2016
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July 7, 2016 at 11:12 am
Sorry, yes we got prompt to choose a date-time and played all …
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Wonderful2016
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July 7, 2016 at 11:19 am
So at this time we are not sure, how we can choose date-times, because of the failures…
Our logic says, if we choose date-time of all 3 days, we catch all tickets. Or do we need to choose every single date-time after another, but how does a 3-day ticket match then?
Anyway, if I go into backend to checkin place, it turns out, that we must change the wordpress option to show all items as a whole list first, otherwise the keyword do not find any item…
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Wonderful2016
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July 7, 2016 at 11:26 am
We followed the documentation which worked and prompted all 3 steps
Front-end Ticket Scanning Page, but all varations do show failures….
Tickets can be scanned from any page of your website by adding this shortcode to any WordPress page:
[ESPRESSO_BARCODE_SCANNER]
https://eventespresso.com/wiki/barcode-scanner-add-on/
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Josh
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July 7, 2016 at 11:32 am
The error you reported will happen if another event is selected. Are you sure you selected the right event?
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Wonderful2016
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July 7, 2016 at 11:36 am
This is the screenshot with a valid ticket code and with the right date-time:
http://i.share.pho.to/2e8b947d_o.jpeg
Failure notice – Invalid request. Missing a valid nonce in the request.
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Josh
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July 7, 2016 at 11:41 am
You can try using the barcode scanner on the admin side. Something on your site may be stripping the nonce when the barcode scanner displays on the front-end.
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Wonderful2016
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July 7, 2016 at 11:44 am
We are sure – here you see the example ticket we are speaking as an example with barcode and event name in addition all info > http://i.share.pho.to/b857fccd_o.jpeg
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Wonderful2016
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July 7, 2016 at 11:49 am
The scanner is right now gone to the eventplace for testing there, so i used the barcode manually and it worked, but only if I change the wordpress option to show the whole list with all attendees…
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Wonderful2016
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July 7, 2016 at 11:50 am
Does Frontend Scanning need admin rights or not?
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Wonderful2016
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July 7, 2016 at 11:52 am
Does not matter, as I am logged in as admin for this test…
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Josh
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July 7, 2016 at 11:59 am
There is some information in the documentation about how to set up permissions for the front end barcode scanner page:
https://eventespresso.com/wiki/barcode-scanner-add-on/#frontend
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Wonderful2016
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July 7, 2016 at 12:06 pm
Yes I saw this, but it says nothing clear to me, and we understood we have to set the site to private. So setup permission we cannot follow what to do exactly – the instructions is for coders only…
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Josh
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July 7, 2016 at 12:16 pm
You can set the page with the short code (not the entire site) to be a private page using the built in WordPress Page settings. No coding is required to do this.
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Wonderful2016
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July 7, 2016 at 12:24 pm
We exactly did this > [ESPRESSO_BARCODE_SCANNER] site is set to private.
So what about Permissions: ee_edit_checkin capability or / and / how /
EED_Barcode_Scanner__scanner_form__user_can_from_shortcode filter
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Josh
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July 7, 2016 at 12:35 pm
If you set the page to private, you don’t need to use the filter. The ee_edit_checkin capability is for the admin side, and can be configured for user accounts by using the Members plugin or the User Role Editor plugin.
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Wonderful2016
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July 7, 2016 at 12:47 pm
So it looks we are prepared right? But does not work on Frontend.
Date-times questions – we have 3-Day event with variations of tickets:
3-Day Ticket
1-Day Tickets for each Day
2-Day Tickets two times
and
2 different Special-Evening-Events Tickets
For Checkin-scan, how can we use date-time for 3-Day at once or must we use every single date-time we did setup for the tickets? What about people with 3-Day ticket when we use single Day date-time?
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Josh
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July 7, 2016 at 12:50 pm
You check them in for the current date time.
Again, you were getting nonce errors when using the front end scanner page. You shouldn’t see any nonce errors if you use the admin side UI.
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Wonderful2016
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July 7, 2016 at 1:02 pm
What will happen to attendee with 3-Day ticket on second Day and scan again, when date-time is single day 2 of 3?
I see, that means we have to use Scan from Backend with or without Handscanner…
Is there anything we can do to solve the frontend Scan?
Now entire Europe is going to sit in front of soccer in TV…
Thanks
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Josh
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July 7, 2016 at 2:00 pm
What will happen to attendee with 3-Day ticket on second Day and scan again, when date-time is single day 2 of 3?
It will let you check them in because they haven’t been checked in for the second day yet.
I see, that means we have to use Scan from Backend with or without Handscanner…
Is there anything we can do to solve the frontend Scan?
You can try checking for a plugin conflict/theme conflict.
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Wonderful2016
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July 9, 2016 at 12:39 pm
Checkin by hand, the system as admin in backend did not find a 3-Day ticket at first day opening. After preparing 2 month we could not be able to manage our first big event smoothly… checkin failed. (maybe there is a script failure, but did not have the time anymore to find out)
Even we are novices and no coders at all, much of work to get things done with event espresso, for us there was more work than output. Though many things are well developed for the backend abstract, most of the software-architecture is missing a straight visual logic to the backend user. Most of the times we could not find the workflow to follow – All in all, this is an architecture toolbox and no easy enduser system.
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Josh
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July 11, 2016 at 10:35 am
Thank you for your comments.
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