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Checkbox "This ticket is taxable" is not available anymore for new events

Posted: June 12, 2023 at 11:13 am

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DStoeckl

June 12, 2023 at 11:13 am

Hi,

since the upgrade of event espresso V4 the checkbox isn’t visible for new events anymore. If we duplicate events this checkbox is available, for new one not.
What do we have to do, that this checkbox is also available for new one? Because this checkbox is very important for us.

Thank you very much,
Daniela


Rio

  • Support Staff

June 12, 2023 at 8:24 pm

If you created ticket and missed to add VAT or other fee, you can go to that event ticket.

(Using Advance Editor)
1. Click the Hamburget menu then Edit
https://app.screencast.com/zzftUZJLd1DUb
2. Click the Set Ticket Price button
3. Then set the added fee or Vat.
https://app.screencast.com/7PpDL1sJKCBuO

If you are using Legacy Editor,
1. Go to Available Ticket Section then Click the Setting Icon of particular event.
https://app.screencast.com/3PnrwIByTzcwg
2. Ticket details will show up, then you can click the Add Price Modifier
https://app.screencast.com/3PnrwIByTzcwg
3. Then you can now enter the additional fee or surcharge/tax you needed.

NOTE:
If someone already made purchase for that ticket then you will receive this notification

“Ticket price modifications are blocked for Tickets that have already been sold to registrants, because doing so would negatively affect internal accounting for the event. If you still need to modify ticket prices, then create a copy of those tickets, edit the prices for the new tickets, and then trash the old tickets.”

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