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Check Box under questions issue

Posted: January 6, 2015 at 1:02 pm

Viewing 11 reply threads


NOBTA

January 6, 2015 at 1:02 pm

I just downloaded EE3 with price modifier add on. I have developed numerous questions with each one having a check box with 4 to 6 possible answers. Participants can pick 2-3 choices with each question. Problem is when I check a box in one question, it puts a check in another question box also. Website is http://www.nobta.com/?page_id=41


Lorenzo Orlando Caum

  • Support Staff

January 6, 2015 at 2:06 pm

Hi, which questions are you seeing this issue with?


Lorenzo


NOBTA

January 6, 2015 at 2:14 pm

All of the questions. If you select “Novice” under Basic Strut, select “Novice” under Military, select “Beginner” under Presentation and “Advanced” under Dance Twirl, you will see how the check boxes start to go highlight in different questions.


NOBTA

January 6, 2015 at 2:16 pm

Now ALL of my questions have disappeared???? Help


Tony

  • Support Staff

January 7, 2015 at 3:00 am

Hi,

Looking at your site I can see of of your questions, do you not?

Following the steps you have posted the only checkboxes that are checked are the 3 I have manually selected, is this not the case for yourself?


NOBTA

January 7, 2015 at 8:55 am

No, it is not. If I select three check boxes other boxes check themselves in other headings. Is it possible to send a screen shot to you?


Tony

  • Support Staff

January 8, 2015 at 5:03 am

For screenshots you will need to host the image and post the link here.

You can use your sites WordPress media uploader to add the image to your site, then post the link to that here or use a service such as imgur.com

Alternatively we use monosnap.com which is an app that will allow you to select sections of your screen to screenshot and they will host it for you and copy the link to your clipboard.

We have reproduced the multiple checkbox issue and are investigating it currently.

Are all of your questions still not visible for you?


NOBTA

January 9, 2015 at 1:28 pm

thank for checking on the checkbox issue. I hope it can easily be corrected. And yes I see my questions. It was like it was on a delay (10 hours or so).


Tony

  • Support Staff

January 12, 2015 at 4:21 am

Hi,

We have found the checkbox issue and will be including a fix within the next version of EE3.

If you would like to apply the fix manually to your current version open up /event-espresso/includes/functions/form_build.php

On line 198 you will find:

$value_id = str_replace(' ', '', $value) . '-' . $event_id . '_' . $attendee_number;

Change that to this:

$value_id = str_replace(' ', '', $value) . '-' . $question->id . '-' . $event_id . '_' . $attendee_number;

Please do not use MS Word or similar to edit the file, us a rich test editor such as Sublime Text or NotePad++ (Windows) or TextMate (Mac)


NOBTA

January 13, 2015 at 8:53 am

Can you tell me where to find the /event-espresso/includes/functions/form_build.php file in EE3. Sorry for this basic question but I can’t seem to find it.


Tony

  • Support Staff

January 13, 2015 at 9:12 am

Do you have FTP access to your site and know how to navigate around using an FTP client such as Filezilla or CyberDuck?

Before going forward and making any changes create a full backup of your site (all files and the database), there are plenty of plugins available on the WP Repo that make this quick and easy.

Here is one I use:

https://wordpress.org/plugins/backupwordpress/

Once you have done that, log into your site via the FTP client, find your sites directory (this can be different depending on your webhost) then go to

/wp-content/plugins/event-espresso/includes/functions/

In there you will fine form_build.php

Download that to your desktop (or somewhere you can find it) then edit that file, make the above modification and upload it back to your site again (replacing the current file)

Does that help?


NOBTA

January 13, 2015 at 11:31 am

SUCCESS. I downloaded a backupwordpress. Went to FTP and found it at /wp-content/plugins/event-espresso/includes/functions/. Seems so simple now :). Thanks for your time.

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