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Charging in USD and CAD for same product

Posted: February 18, 2018 at 6:19 pm

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Vals

February 18, 2018 at 6:19 pm

Hi there,
We sell courses in Canada that both US and Canadian residents purchase. I need them to pay in the currency of their country. I have 2 PayPal accounts, one in each country, and have it set up through my developer’s coding to transfer to the correct country’s PayPal – but – we default in CAD and the US PayPal is getting CAD funds (quite a loss for us). Any suggestions? Thank you.


Tony

  • Support Staff

February 19, 2018 at 7:11 am

Hi there,

I have 2 PayPal accounts, one in each country, and have it set up through my developer’s coding to transfer to the correct country’s PayPal

Can you provide more details on this, please?

How is EE setup to direct you to the correct PayPal account currently?


Vals

February 19, 2018 at 8:30 am

Hi Tony, the developer did a custom field on the Registration Form, where we input the US Paypal email (we default in CAD). Then, it has been coded, that if a registrant enters a city or state that is in the US, the system knows to send it to that US PayPal account. Hopefully that makes sense.


Josh

  • Support Staff

February 19, 2018 at 4:01 pm

It sounds like your developer needs to investigate and fix the code they added, did the customization ever work as expected?

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