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Changing Domain of Assigned License

Posted: May 19, 2015 at 10:05 am

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Rob

May 19, 2015 at 10:05 am

When we first purchased and installed EE4, all we had was the IP address (10.52….) My IT department has finally set up the final domain name but now when I try to update EE, I get the message that it’s licensed only for one domain.

How can I change the registration from the original IP address to the new domain name?

Thanks


Garth

  • Support Staff

May 19, 2015 at 10:13 am

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.


Rob

May 19, 2015 at 10:25 am

That did it – thanks so much, Garth!

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