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Changing Contact Info on EE Emails

Posted: November 22, 2016 at 11:34 am

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Skye

November 22, 2016 at 11:34 am

Hello,

We were recently experimenting with the email function within Event Espresso registrations (being able to send individual or bulk messages to people registered for events). A test email was sent to our office–we were able to put in a customized message within a predefined format, which included a contact section at the bottom of the page. This was useful, but we need to change the email address that was automatically entered in this form. I can’t find where to go in and make that alteration, however. If someone could please direct me to where I can make this update, it would be much appreciated. Thank you.


Tony

  • Support Staff

November 22, 2016 at 2:36 pm

Hi there,

Each message template within Event Espresso can be customized individually however it depends how you are triggering the messages as to which template you need to edit.

As your sending a bulk message it sounds like you are using the ‘batch’ message type. By default the contact section for that message type will use the [CO_EMAIL] shortcode which parses to the email set within:

Event Espresso -> General Settings -> Your Organization -> Primary Contact Email

You can either change the email set there (which will change the email used for any template using [CO_EMAIL]) or edit the batch template within:

Event Espresso -> Messages -> Default Message Templates -> Batch -> Edit.

Then change the [CO_EMAIL] shortcode to whatever you prefer – http://take.ms/ZTdnQ

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