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Wendy
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September 28, 2015 at 4:09 pm
Hello,
We have our registrations set up as default “Not Approved.” So once someone fills out an application, they see “Not Approved” as opposed to “Registration Pending” or some other similar note. This can be confusing for applicants. Is there any way to change this in the system?
Thanks,
Wendy
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Lorenzo Orlando Caum
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September 28, 2015 at 4:32 pm
Hi Wendy, are you using not approved for all of your events?
If so, I would adjust the messaging that is shown on right after registration.
We have a filter that is available:
https://gist.github.com/lorenzocaum/28ccc3b92d38e1dbc046
You could apply that filter and then change Replace Me to some updated messaging that clarifies that their status is set to not approved while it is being reviewed.
To answer your other question, they need to remain on this status because registration pending payment would allow them to pay and if they paid, then they would be “approved.”
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Lorenzo
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Wendy
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September 29, 2015 at 7:31 pm
Hi Lorenzo,
We are using not approved for one event, and we are already using the gist filter to display the following language on the payment options page:
Important Notice: The following events do not require payment at this time and will not be billed during this transaction. Billing will only occur after the attendee has been approved by the event organizer. You will be notified when your registration has been processed.
Is there another way to change the “Not Approved” language that shows up under “Reg Status” on this completed registration page: http://www.ipdealmakersforum.com/thank-you/?e_reg_url_link=1-99de550e82065ca6496f676ef0d73d18
Wendy
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Lorenzo Orlando Caum
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September 30, 2015 at 8:14 am
Hi Wendy,
Unfortunately, there isn’t as if that text is changed, then it will apply sitewide.
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Lorenzo
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