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charlain fondren
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May 23, 2016 at 1:18 pm
I just updated an event to require that personal information for additional attendees must be entered. Previously, by mistake, I had left this unchecked and it was asking registrants for the “number of tickets”
When update the page and then I view the updated page from within the Admin Panel, by clicking “View Page” it shows correctly – the “number of tickets” is gone, and there is a button for “add an additional attendee”
BUT, when the page is accessed directly from a link, the “number of attendees” appears and there is no “add additional attendee” button.
I thought it might be a browser cache issue, but I have accessed the page from computers that did not have this page cached.
Here is a link to the event: http://member.eandateam.com/events/event-registration/?ee=15
Please advise.
Thanks!
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Josh
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May 25, 2016 at 5:26 pm
Hi there,
Is this the button that you’re not seeing when you click the above link?
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charlain fondren
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May 25, 2016 at 6:37 pm
Hi Josh
Yes that’s the button.
The problem resolved itself by the next morning so I guess it had something to do with the sites cache.
Thanks
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Josh
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May 26, 2016 at 6:34 am
If it was caused by the site’s cache, you’ll have a better time with this and avoid other issues if you can disable caching for the event-registration page.
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