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michelle@complianceaid.pro
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February 21, 2020 at 10:52 am
Hi,
One of my clients selected 2 ticket quantity instead of 1 and then clicked on Invoice and finalize registration.
Now i need to change the ticket quantity at the backend and send him registration confirmation by changing the ticket quantity. I am not able to find this option please let me now where can i change this?
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Tony
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February 21, 2020 at 10:54 am
Hi there,
In the Registrations list (Event Espresso -> Registrations) you’ll see the above registration listed twice, one with ‘1 of 2’ and the other ‘2 of 2’.
Edit the one with 2 of 2 and set the registration status to cancelled.
Now resend the confirmation email or payment reminder whichever you prefer.
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