Support

Home › Forums › Event Espresso Premium › Change ticket / event doesn't trigger messages

Change ticket / event doesn't trigger messages

Posted: February 9, 2017 at 8:56 am

Viewing 1 reply thread


Oguzhan Altun

February 9, 2017 at 8:56 am

Hello,

This used to work before but it doesn’t right now for some reason. When I move a registration from one event to another, even if I check “trigger notifications”, no message is created by EE4.

Could you please check from your side if that still works?


Tony

  • Support Staff

    •

February 10, 2017 at 7:29 am

Hi there,

Thank you for reporting this.

I’ve tested this on a couple of test sites which gave the same results as above (no messages were triggered) and have created a ticket for our developers to investigate further.

Currently after moving the registration you can click to resend the registration messages from within the registrations list for the new event.
Viewing 1 reply thread

The support post ‘Change ticket / event doesn't trigger messages’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Tony 7 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso