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Change Registrant Name

Posted: February 23, 2022 at 3:52 pm

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Allen

February 23, 2022 at 3:52 pm

I have someone “Angel” who signed up for 4 tickets. She assigned these to Jeffrey, Jayce, and herself.

She made a mistake – the one for herself needs to be assigned to Jeffrey.

I feel like there should be an easy way to reassign this. If I “Edit Contact” it changes her info – which is linked to the transaction. I don’t want to do that. She is the Primary, they other two are the “Additionals”

How can I do this? I feel like I’ve done this before, and it was easy – but, I don’t see any way to do so now. Did something change?

Sorry, haven’t used EE in over 2 years now due to covid, so I’m a bit rusty. Even worse than I normally am, haha

Thanks!


Tony

  • Support Staff

February 25, 2022 at 4:47 am

Hi there,

Officially we’ve never had a method to re-assign a registration to another contact, however, I do have a snippet that can be used to do it if the contact already exists which it looks like you’ve used previously in another thread:

https://eventespresso.com/topic/user-registration-incorrect-data/#post-306408

Does that help? If not I can go into details on how to use it.

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