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Change Payment EE3 Link Is Broken

Posted: October 21, 2014 at 4:33 am

Viewing 9 reply threads


Josh Flinn

October 21, 2014 at 4:33 am

Hi All,

I am currently integrating EE3 and Memberpress together for a event signup through client portal. Everything is going well until a member signs up for an event and proceeds through to the payment page. The payment page then displays all available methods instead of giving the user an option to select which method they would like to use. Obviously I would only like one displayed at a time instead of 4 which we are offering. When a user clicks the ‘Change Payment Method’ text link nothing happens. Am I missing something fairly simple or has anyone had this experience before?

We are going to be offering Electronic Bank Transfer and Credit card so ideally would like the client to be able to select from those two.

Any help would be extremely appreciated
๐Ÿ™‚

Josh.


Tony

  • Support Staff

October 21, 2014 at 5:08 am

Hi Josh,

Event Espresso displays all of the activate payment gateways to allow the user to select the payment method they would like to use.

Obviously I would only like one displayed at a time instead of 4 which we are offering.

I’m not sure what you mean here, could you explain a little further please?

Or, if possible could you like to one of your events so we can see what is happening on the site?


Josh Flinn

October 21, 2014 at 6:01 am

Hi Tony,
Thanks for the reply. Okay I will turn off the ones we arent using. Is there a way to let the user select with eiether a radio button or drop down box of which payment method they would like to see and then only display the content for that method. At the present EE3 is just displaying all the content without any user input at all.
Thanks,
Josh


Josh

  • Support Staff

October 21, 2014 at 7:55 am

Hi Josh,

Normally the payment options are displayed as buttons and when one is click, the section expands. From your description of what’s happening, it sounds to me like there’s a JavaScript error on the page, so they all show up at once.

Can you check the page for JS errors with Firebug, Chrome Inspector, or post a link to an example event page so we can investigate?


Josh Flinn

October 21, 2014 at 8:05 am

Hi,
Thanks for that guys.
Below is a link to our events page. If you can find an error on the payments page that would be great ๐Ÿ™‚
http://dev.digitalaccord.com.au/QELA/member-portal/upcoming-events/


Josh

  • Support Staff

October 21, 2014 at 8:19 am

Hi Josh,

I checked this and it turns out that the WordPress theme is in serious need of fixing. A few items that need to be fixed:

1) The jQuery library is loaded twice, it needs to be loaded only one time.
2) It looks like the header.php template is missing the wp_head() function and footer.php is missing the wp_footer() function.

Please pass these links on to your theme developer so they can know how to fix:

http://codex.wordpress.org/Function_Reference/wp_head

http://codex.wordpress.org/Function_Reference/wp_footer


Josh Flinn

October 21, 2014 at 8:35 am

Hi,
Thanks for pointing them out. I have made the above changes and the problem is still occurring. Could it be any other error now that you have seen this page?

Josh


Josh

  • Support Staff

October 21, 2014 at 8:50 am

Hi Josh,

There’s no change in the script loading. Here’s what you have right now:

https://www.evernote.com/shard/s4/sh/74f701a9-9837-4158-af4d-8cdcf17552f6/703c9dc3e4aab4cafa0e01c1578beff4

Can you post the contents of the header.php file and the footer.php file in a pastebin or github gist? We can take a look and let you know if you need to make any adjustments there.


Josh Flinn

October 21, 2014 at 5:20 pm

Hi There,

I have removed the second Jquery instance.

Header.php -> http://pastebin.com/QhHds08A
Footer.php -> http://pastebin.com/WjX98hNj

Custom Events Template -> http://pastebin.com/GX0ZTYDW

I noticed above the Event Espresso JS Should be loaded. Could you please provide the link so that I can add it in.


Josh

  • Support Staff

October 22, 2014 at 7:38 am

Hi Josh,

The Event Espresso JS loads via the wp_footer(); function call that you added.

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