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Change of names

Posted: March 13, 2024 at 6:45 am

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www.wptraining.at

March 13, 2024 at 6:45 am

Hello, we want to change names when the main attendee put in his for all the other attendees and if he booked for other events in his name it keeps on changing all the names on the events. So we cant edit individually Names. Do you have any solution for that or tips?


www.wptraining.at

March 13, 2024 at 6:48 am

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Sam

  • Support Staff

March 13, 2024 at 7:13 am

Hi Martin,

Are you referring to adding multiple names when an attendee booked multiple tickets for other attendees?

If so then you need to edit the event and on the bottom right corner you can find the “Questions for Additional Registrants” There you can select the personal information and save the changes.

https://tinyurl.com/2xhv36tz

https://tinyurl.com/2bmhlars

Hope that helps.


www.wptraining.at

March 13, 2024 at 9:21 am

Hi Sam thanks for the fast reply. We have already done that. We need to change the main attendee in already created registration.
Change the contact, not just the name in the contact but change the whole
Contact of the main attendee. I hope I explained this okay. 🙂


Rio

  • Support Staff

March 13, 2024 at 9:24 pm

You just need to change the main registrant? have you tried going to registration, then click edit contact?
https://monosnap.com/file/8PGoBH7CPR1deJX7y7rb3edY1znVqa

If you want to modify the other registrant, you can do check this thread.
https://eventespresso.com/topic/change-registration-name-for-multiple-registration/

Let me know if that’s what you’re looking for.

thanks

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