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JohnB
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November 29, 2016 at 7:02 pm
Hi guys,
EE4 was set up on my site by a developer using their dev’ license. It’s all working fine including various extras / add-ons 🙂
I have now purchased an “everything” license in biz name.
What do I now need to do to activate the new license. hoping it wont nuke all past data or change any settings.
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Josh
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November 30, 2016 at 6:30 am
Hi there,
When you remove the developer’s key from your Event Espresso > General Settings page, it will not change any settings or alter any of your data. What it will do is send a ping to ee.com with the new key. Can you send us the account name of the developer’s account so we can reset their key?
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JohnB
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November 30, 2016 at 2:58 pm
I entered the license number 2b6ae50d900b52a3ad056edf344e9252 in general settings, then in here I selected personal license. This produced a message as per below.
The developer’s license used before was 1929dfbae1a31c3f0ba25b30f97e8487. I have re-entered that due to the problem encountered When I did this, I got this msg “Sorry but the slug given is not a valid slug”
A quick check confirms EE seems to be working ok still
MESSAGE
The following addons will be removed from your account if you switch to this plan:
EE4 Authorize.Net SIM Payment Gateway
EE4 Vanco Payment Gateway
EE4 Sage Pay Payment Gateway
EE4 iDeal Mollie Payment Gateway
EE4 PayPal Payflow Pro Payment Gateway
EE4 AffiliateWP Integration
EE4 Authorize.Net eCheck Payment Gateway
EE4 iPay88 Payment Gateway
EE4 MiGS Payment Gateway
EE4 Flexible Payment Method
EE4 QuickBooks Payment Gateway
EE4 CyberSource Payment Gateway
EE4 TransFirst Payment Gateway
The following addons have been added to the order because you currently have access to it but it is not included with this plan:
EE4 Promotions and Discount Codes
EE4 Multiple Event Registration
EE4 People Add-on
EE4 WP User Integration
EE4 Ticket Scanning Add-on
EE4 Printable Tickets Add-on
EE4 Stripe Payment Gateway
EE4 Events Grid View Template
EE4 Events Table View Template
EE4 MailChimp Integration
EE4 Events Calendar Add-on
EE4 Infusionsoft Integration
EE4 Events Social Sharing Add-on
EE4 Braintree Payment Gateway
EE4 Event App Customization Add-on
EE4 Attendee Mover
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Josh
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November 30, 2016 at 3:27 pm
EE will work with or without a license key.
You can contact the sales team regarding any questions about the add-ons included with your plan/order.
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JohnB
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November 30, 2016 at 4:34 pm
Josh, I purchased an “everything” license so everything should be available.
This is to replace the developer’s license.
What have I done wrong in this process?
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Josh
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November 30, 2016 at 4:42 pm
The part where you mentioned:
then in here I selected personal license
may be the issue.
Please contact the sales team and they can help you get your account set up.
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