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Franz Skaaning
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April 26, 2013 at 5:09 pm
I am trying to change the names on some of the tickets.
I have a few people who bought ticktes for several people, and put his own name on alle tickets. This needs to be changed for the dinner arrangements.
But when I change the name onone of the tickets I get a security message:
An Error Occurred. The request failed to pass a security check.Please press the back button on your browser to return to the previous page.
Am using latest + some extra Quickpay changes from Josh.
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Dean
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April 29, 2013 at 3:50 am
Hi,
Can you try logging out and the logging back in as the admin?
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Franz Skaaning
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April 29, 2013 at 2:49 pm
OK – same problem – I am the only admin on the site.
I just need to change the name on some of the tickets. Can I change them in the database? Is the ID created in some strange combination with the name…
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Dean
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April 30, 2013 at 5:01 am
Hi,
If you want to change the attendee name via the database then that will be in the events_attendee table. So long as the id’s aren’t modified it should not cause any problems.
If purchased via Multi Registratn Events, then the registration_id will be the same for all of the attendees in the group, with the primary attendee having a 1 for the is_primary column.
However, I am still wondering why it is not allowing you access to edit in the admin area, I assume the login out didnt work? Have you tried clearing your cache?
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ds
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May 3, 2013 at 5:27 am
I am having the exact same problem – I’ve tried logging in as Admin but to no avail 🙁
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Josh
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May 3, 2013 at 8:54 am
Hi Kam,
Can you try logging out, clearing the browser’s cache. Then log in again?
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Franz Skaaning
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May 3, 2013 at 8:55 am
I did that as well – even tried a different browser.
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Josh
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May 3, 2013 at 9:20 am
Hi Franz,
You might try deactivating all plugins other than Event Espresso to see if that makes a difference.
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Seth Shoultes
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May 3, 2013 at 9:53 am
Are there any caching plugins installed?
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Franz Skaaning
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May 10, 2013 at 12:12 am
I think this may be caused by the danish translation installed.
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Sidney Harrell
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May 10, 2013 at 12:31 pm
I thought this was fixed in the latest version, but to bypass the security check until we get it straightened out, you can go into includes/admin-reports/edit_attendee_record.php and comment out the three lines that say:
wp_die( $failed_nonce_msg );
I see them on lines 61, 148, and 195. Just change them to:
//wp_die( $failed_nonce_msg );
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Franz Skaaning
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May 11, 2013 at 12:49 am
Well, it didnt just fix it. I have an other record I need to fix where I get the security error again.
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Sidney Harrell
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May 13, 2013 at 10:44 am
Commenting out those three lines in edit_attendee_record.php should allow you to edit the attendee’s name, etc. If you are trying to edit the attendee’s payment record and are getting the failed nonce message, then you may have to do the same thing, comment out that line, in includes/admin-reports/enter_attendee_payments.php, lines 46 and 191.
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Jon Burns
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May 24, 2013 at 2:49 pm
I’m having the rights error, I’m unable to update the # of tickets a registrant purchased. In this instance, they user selected quantity 2 and they only need 1. When I login (as admin) and select the user, revise the # of tickets, click save… exact same error. The issue may be caused by a partial payment made towards the event, they pid for 1 ticket (by check) so their is an outstanding balance I can’t update.
Thoughts?
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Franz Skaaning
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May 24, 2013 at 5:32 pm
Are u on English language?
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Josh
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May 28, 2013 at 9:42 am
Hi Jon,
I checked on this and could not reproduce it on a test site. Which version of Event Espresso is installed?
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