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Certain Edit options have disappeared

Posted: July 6, 2016 at 1:39 pm

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Scott Zuckerman

July 6, 2016 at 1:39 pm

Hello,

I am running the latest version of EE4. When I go to edit an event, the ability to add media or switch to html tab are all missing. It functions on all other pages but not inside EE.


Josh

  • Support Staff

July 6, 2016 at 1:51 pm

That’s most likely being caused by the theme or another plugin that’s injecting some scripts onto the event editor page that do not belong there, which is leading to a JavaScript error and causing those edit options to not appear.

You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.


Scott Zuckerman

July 6, 2016 at 2:11 pm

I am using the IcedMocha theme and the latest version. None of my other plugins I am having issues with. I am also using the latest WP release and have tried multiple browsers. It is only giving me a problem within EE event edit page.


Josh

  • Support Staff

July 6, 2016 at 2:27 pm

Hi Scott,

Do you see a problem if Event Espresso is the only activated plugin? If so, the way forward is to find out which of the other plugins is adding the scripts that are breaking the EE event edit page.

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