Support

Home Forums Event Espresso Premium CC state/country don't remember customer input

CC state/country don't remember customer input

Posted: March 7, 2015 at 12:31 am

Viewing 4 reply threads


Cliff DesPeaux

March 7, 2015 at 12:31 am

Hi all,

When the customer gets to payment screen where they enter CC details, the state and country default to Alabama and Canada instead of whatever they selected on the previous screen.

If you enter dummy data on my test event here you can see what I mean: http://wasarcon.org/events/2015-conference/ – password is: !register

Thanks in advance,
Cliff


Cliff DesPeaux

March 7, 2015 at 3:06 am

Edit: This worked https://eventespresso.com/topic/attendee-billing-information-auto-filling-state/

But it’s still sloppy. Is there a proper fix?


Lorenzo Orlando Caum

  • Support Staff

March 7, 2015 at 5:20 pm

Hi, the filters shared in that support post switch the dropdown fields to text fields:

https://gist.github.com/joshfeck/d452eb64caf380d6dc72

Is it not carrying over the information as expected?


Lorenzo


Cliff DesPeaux

March 7, 2015 at 5:23 pm

Lorenzo,

Thank you for the quick reply.

Yes, the dropdown fields are now text fields. This should work well enough, but — I’m just wondering why they can’t remain as dropdown fields and still populate correctly? Oh well.

Thanks,
Cliff


Dean

March 9, 2015 at 6:37 am

Hi Cliff,

We have a ticket outstanding to look into this as you’re right it should be transferring the data over correctly and it isn’t.

Viewing 4 reply threads

The support post ‘CC state/country don't remember customer input’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso