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cc emails

Posted: July 24, 2014 at 9:08 am

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blue level

July 24, 2014 at 9:08 am

hi
how can i get registration and payment emails to be sent to the admin email


Garth

  • Support Staff

July 24, 2014 at 11:44 am

Hi Blue Level,

How are you today?

Are you suing EE3 or EE4? Generally, registration and payment confirmations are sent to the admin.

It looks like you downloaded EE4 more recently, so maybe that’s what you’re using? Make sure in Messages > Settings that those message types are enabled: http://www.screencast.com/t/foCZLJpPFk


blue level

July 25, 2014 at 2:07 am

we are using EE3 and currently we dont get a copy of the emails that the customer recieves


Dean

July 25, 2014 at 2:15 am

Hi,

The admin and attendee emails are slightly different, but when a customer registers for the event both emails should go out. Are you not receiving an admin email at all or are you just wanting the attendee email sent as well?


blue level

July 25, 2014 at 3:02 am

i am reciving the admin email but would also like to recive the atendee emails too


Josh

  • Support Staff

July 25, 2014 at 1:51 pm

Hi blue level,

While Event Espresso doesn’t have the feature you’re looking for, it’s possible to use a plugin like WP Mail SMTP plugin and send all the mail via a gmail account. This way everything that’s sent will be in the Sent folder. Along with that you can set up forwarding rules to forward the registration messages to another account.

Another alternative is to use a service like Postmark or Mandrill and you’ll have a log of everything that’s sent.

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