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Cart issue

Posted: March 18, 2016 at 12:40 pm

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KIROS

March 18, 2016 at 12:40 pm

Hello,

1. When clicking on the cart on the login page, we get this error:

An error has occurred:
We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. Please refresh the page and try again or contact support.

How can this be fixed?

2. Also, by using the cart, can someone but several events in the cart and pay one time? Thank you!


KIROS

March 18, 2016 at 1:00 pm

Same issue when clicking the person/profile button.


Tony

  • Support Staff

March 18, 2016 at 1:05 pm

Hi there,

1. When clicking on the cart on the login page, we get this error:
An error has occurred:
We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. Please refresh the page and try again or contact support.

This happens when you break your session, you have an active session and then try to edit another registration for a different session. EE spots this and throws the notice.

Try opening up your /registration-cancelled/ page and then retry.

2. Also, by using the cart, can someone but several events in the cart and pay one time? Thank you!

Yes, from the /events/ listing (or anywhere that has multiple ticket selectors) you select the ticket and click add to cart, then on the model click ‘Return to event list’ and repeat.

This is assuming you have the EE4 Multi Event Registration Add-on installed.

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