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Cart (in menu) is “empty,” but the “view cart” correctly shows tickets

Posted: January 10, 2025 at 3:33 pm

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sandims

January 10, 2025 at 3:33 pm

When I click on “Cart” in the menu, it shows “empty.” But when I click on “view cart” during the registration process, the cart correctly shows the items I have added to the cart.

https://principleskills.com/event/


Tony

  • Support Staff

    •

January 10, 2025 at 4:27 pm

Hi there,

That cart in the menu isn’t from Event Espresso, did you manually add that in?

The issue is it needs ?uts=12345 (random numbers) adding to the URL.

Take a look at the 2 different URL’s being used above and you’ll notice the UTS value is included in the View Event Cart button but not your custom one.
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Updated by Tony 2 hours, 50 minutes ago ago

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