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Stephanie Mandel
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September 10, 2014 at 4:52 pm
Hi,
I am on WP 4 with EE 3.1.36.5.p and Calendar 2.2.3. I can’t update it as it says “You need a valid Site License Key to enable automatic upgrades. The key you have entered is invalid or expired. Please log into your account to manage your Site License Keys or purchase a support license now.”
We have a site license good for another year and I have verified the key is correct. Why can’t we update?
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Lorenzo Orlando Caum
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September 10, 2014 at 5:06 pm
Hi,
I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.
If you are using Event Espresso 3, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your support license key and click on Save Options.
These steps will refresh your Support License Key for Event Espresso.
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Lorenzo
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