Support

November 15, 2024 at 4:13 am

Hi there,

So you have a group registration all assigned to the same contact (showing the same details) but no ‘Create Contact’ button is shown?

If you hover (or click and open them in a new tab) each of the registration contacts: https://monosnap.com/file/HTqTzmCGSbIxtpBu8iuC3SF7vv0Kfs

Does the post value in the URL show the same ID?

For example on one of my test sites the URL would be:

/wp-admin/admin.php?page=espresso_registrations&action=edit_attendee&post=845&edit_attendee_nonce=...

The contact ID is 845, do they all match?

November 15, 2024 at 4:35 am

Ok, so thats why it’s not showing the create contact button.

It checks the Contact of the current registration and compares it against the Contact ID of the Primary Registrant (the first/main). If they match it’ll show the Create Contact button, if not it assumes its a new contact (EE has no way to know if that current contact on the other 4 is unique or not).

So, to fix this you can use this:

https://gist.github.com/Pebblo/239dcbbab9514c13ba48fe3e8e9a5add

You can add that to a custom functions plugin and we have some details on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

That snippet adds a ‘Contact ID’ metabox to the edit registration page, like this:

https://monosnap.com/file/6RoencJ3ANTsRY56BGwX7oSMirjEuP

So Reg 1 has its own Contact (1672)

Use 1673 for Reg 2

Edit Reg 3 and 4 and set their contact ID to match Reg 1 (1672)

When you save the change the ‘Create Contact’ button should show up for each registration.

Click that and it’ll create a duplicate contact matching the current details and take you to the page to edit that contact. Set the new details there.

November 15, 2024 at 6:32 am

Awesome! Any further issues just let me know.