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benspun
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February 5, 2015 at 5:56 am
HI,
After migration to EE4.6.1, I can’t submit registration forms anymore, I’m seeing the following popup error:
———————————–
An error has occurred:
Unable to save registration form data for the form input: “33” with the submitted value: “blah blah”
EE_SPCO_Reg_Step_Attendee_Information – _process_registration 705
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WP 4.1, EE 4.6.1, Mailchimp integration 2.1.1
Any suggestion?
Thanks!
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Josh
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February 5, 2015 at 7:06 am
Hi there,
The solution is update to Event Espresso 4.6.2, which is available now.
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benspun
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February 5, 2015 at 8:27 am
Same happens once upgraded to 4.6.2.
You can see one of our registration pages here
First submission gives this message:
Then if I resubmit, I get validation failure for all fields:
Thanks for your help!!
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Dean
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February 5, 2015 at 8:55 am
Hi,
Can you provide a link to your form? Also are you suing any cache plugin or server caching?
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benspun
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February 5, 2015 at 9:03 am
Link is there, just above the images in post #2. (here again: http://www.moulindechaves.org/events/francais-thay-doji-2015/ )
I have no WP cache plugin enabled, have emptied my browser cache before the test.
Thanks!
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Lorenzo Orlando Caum
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February 5, 2015 at 9:09 am
Hi Ben, this may be caused by a plugin conflict. Could you re-test with only Event Espresso 4 running and let us know if the issues continues?
—
Lorenzo
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benspun
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February 5, 2015 at 9:28 am
Deactivated all plugins one by one – no luck. Also tried with stock Twenty Eleven theme.
Any other suggestion?
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Josh
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February 5, 2015 at 10:45 am
Hi Ben,
Can you try removing the Ligne fixe question from one of the question groups that make up this registration form? I think that’s messing up the form validation because it’s causing multiple input ID’s on the same page.
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benspun
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February 5, 2015 at 11:37 am
That’s absolutely true, it is duplicate! How could it work before…
It now works perfect, I went in all groups and ironed out duplicates and it goes through. I’ll be testing some more, but so far so good.
Thanks for your help!
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Josh
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February 5, 2015 at 12:16 pm
You’re welcome.
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