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CBAnalysis
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March 11, 2015 at 8:37 am
I’m getting this message on my wordpress update screen and it gives me an error when I try to update?
You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
Also, do I need to download and install ATOS? I’m not even sure what that is?
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Tony
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March 11, 2015 at 8:57 am
Hi,
Also, do I need to download and install ATOS? I’m not even sure what that is?
Where do you see ATOS mentioned?
I have reset your license key, please go to Event Espresso -> General Settings.
Remove the license key (cut), save the settings, replace the key (paste) and save the settings once again. Be sure to check for whitespace before and after the key before saving.
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CBAnalysis
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March 11, 2015 at 9:04 am
Tony,
Thanks. That worked.
As far as the ATOS thing. I get this message at the top of my wordpress screen.
The Atos gateway has been removed from Event Espresso core in 3.1.37. Please download and upload the Atos gateway to /wp-content/uploads/espresso/gateways. Please see our documentation for more information. | Hide this message
Is this something I have to do or is it not necessary since I use paypal?
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Tony
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March 11, 2015 at 9:10 am
Ahh ok.
No you do not need to do anything unless you use the ATOS gateway.
Have you previously enabled the ATOS gateway within payment settings?
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CBAnalysis
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March 11, 2015 at 9:59 am
Thanks. I hadn’t previously enable it so I’ll just dismiss the message.
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