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Can't increase registrants per page to send batch message to all

Posted: August 4, 2021 at 11:40 am

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simonre

August 4, 2021 at 11:40 am

Hey Folks,
I just wanted to send batch messages to the registrants. When I tried to increase the posts per page from 20 to 100 I just experienced that it is not working in EE. When I try to use another WordPress post type it works..

The issue is, that it is just reverting to 20 after saving.. Can I set it via code to have a quick fix?

best,
simon


Tony

  • Support Staff

August 4, 2021 at 2:34 pm

Hi Simon,

I just wanted to send batch messages to the registrants. When I tried to increase the posts per page from 20 to 100 I just experienced that it is not working in EE. When I try to use another WordPress post type it works..

Just to clarify, where are you changing the setting?

Event Espresso -> Registrations -> Screen options?

The issue is, that it is just reverting to 20 after saving.. Can I set it via code to have a quick fix?

If the code in use within EE is not setting the value then there is likely a deeper issue so probably not.

The cause is possibly a plugin (or theme) conflict and I recommend troubleshooting this using the WP Health Check & Troubleshooting plugin:

https://wordpress.org/plugins/health-check/

The value for the page is stored within user meta using the key espresso_registrations_default_per_page

So something like this:

update_user_meta($user_id, 'espresso_registrations_default_per_page', 100);

Would update the value in the database to 100 (obviously the $user_id value needs to be the ID of the user this is for) but if something else is going on in the background this may not work.


Hazel Apuhin

August 6, 2021 at 5:12 pm

Hi Simon,

I can see that you have not replied to the last message. I just wanted to follow up if this issue has been fixed.

Please feel free to contact us anytime if you further assistance.

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