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Can't Get Updates aAutomatically!

Posted: October 11, 2014 at 9:55 am

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Ruben

October 11, 2014 at 9:55 am

Can’t get Automatically, even I already deleted the key on my WP Site then saved it then delete cache mem. Then Restart browser and then tried putting the license number again but no luck, its not working. Then last action I did was go to your site and ask for my license number to be reset. Then Now I’m not yet doing my next move , this time I will ask someone from you. 🙂


Tony

  • Support Staff

October 13, 2014 at 2:34 am

Hi Ruben,

Are you using one of the license keys that have ‘_FREE’ on the end?

If so you’ll need to change this, the correct key from your account ends with ‘d320’

If you go to You Account Page copy that key.

Then go to your site and go to Event Espresso -> General Settings.

Remove the current key and save, paste in your new key (check for whitespace before/after) then re-save.

That should then link your key to your domain and allow updates.

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