|
David Zack
|
December 10, 2014 at 12:55 pm
I’m suddenly getting a timeout error when I try to export a registrant list. It seems to report a different file every time, though. For instance:
Fatal error: Maximum execution time of 30 seconds exceeded in /home/iverbe5/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/fields/EE_Datetime_Field.php on line 536
Fatal error: Maximum execution time of 30 seconds exceeded in /home/iverbe5/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 285
Fatal error: Maximum execution time of 30 seconds exceeded in /home/iverbe5/public_html/wp-includes/option.php on line 28
I’ve tried boosting the memory limit and max execution time in my wp-config, to no avail.
Thanks.
|
|
Lorenzo Orlando Caum
|
December 10, 2014 at 1:12 pm
Hi,
Could you temporarily deactivate other plugins that are on your site to free up some memory and then try again?
Also, approxiamately how many attendees does this event have?
—
Lorenzo
|
|
David Zack
|
December 10, 2014 at 1:13 pm
There are only a couple of other plugins, all critical. The event only has 110 registrants so far.
|
|
Josh
|
December 10, 2014 at 1:20 pm
Hi David,
Is this a shared host? If so, it’s likely running on a low amount of memory and maxed out. Can you check with your host about increasing the value for max_execution_time and the amount of memory allocated for PHP?
|
|
David Zack
|
December 10, 2014 at 1:21 pm
I think I found a way to make it work. The host (InMotion) requires a suphp_configpath reference added to .htaccess that points to the php.ini file. My max_execution_time change hadn’t taken effect without that…
Thanks.
|
|
Josh
|
December 10, 2014 at 3:10 pm
Good to know.
|
