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Can't export event registrations CSV

Posted: February 16, 2022 at 12:10 pm

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midnightfestival

February 16, 2022 at 12:10 pm

Hi!

I have some trouble when trying to export “Event Registrations CSV Report” or “Filtered CSV Report” from an event. It says “The requested export report could not be found.”

It also shows me an error on top of the page:
“parameter 1 to be string, array given in /usr/home/midnight.es/web/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Export.class.php on line 77 Warning: Illegal offset type in isset or empty in /usr/home/midnight.es/web/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_CPT.core.php on line 190”

I don’t know what could be causing the problem, as I exported multiple CSVs succesfully within the past month and hadn’t installed any new plugin since then.

Thanks in advance.


Tony

  • Support Staff

February 16, 2022 at 2:10 pm

Hi there,

If you are getting the above error it means you are using the ‘old’ export system within Event Espresso which does not use batch processing and I recommend switching over to the ‘new’ system (which isn’t that new now as it’s been in Event Espresso for years).

Within your sites wp-config.php file you’ll have something like:

define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );

Comment that out with // at the beginning, so:

//define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );

That will switch EE to the new system and should fix the above for you.

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