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Can't Export CSV of Attendees

Posted: May 4, 2015 at 11:59 pm

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Brian

May 4, 2015 at 11:59 pm

Every time I try to export a CSV of event attendees I get a server timeout message.

My event is Friday. I need an answer immediately.


Lorenzo Orlando Caum

  • Support Staff

May 5, 2015 at 10:18 am

Hi Brian,

Approximately how many attendees are you trying to export?

We are working on a batch report feature that will allow the information to be exported in smaller chunks. This will allow more flexibility across different hosting solutions.

On the server timeout, could you add this towards the middle of your wp-config.php file and save changes?

/** Raise PHP timeout */
set_time_limit(90);

/** Increase memory available to PHP */
define( 'WP_MEMORY_LIMIT', '128M' );

Then try generating the report again via your WP dashboard.


Lorenzo

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