Support

December 21, 2016 at 3:50 am

Hi Jose,

when i erase tickets they dont dissapear from my edit page
View: https://snag.gy/rtf8iD.jpg

You can’t remove tickets that have registrations assigned to them, doing so will break any registrations assigned to the ticket.

Why do you want to remove the tickets?

Are you looking to use the same event post for another instance of the event?

If so you may be better duplicating the original event and removing the tickets from the duplicate, then rename the events (and their slugs) to load the ‘new’ event on the original url, but it really depends on what your trying to do.

And i got this message everytime y go to edit my event
View: https://snag.gy/gXkA7O.jpg

You’re using an older version of Event Espresso as that message has changed to include the amount of inputs on the page and the amount of inputs your server allows.

Looking at your site it looks like you are using 4.8.25, I’d recommend you keep Event Espresso up to date to make sure you have all of the latest bug fixes (however updating will not ‘fix’ the message as its down to your servers PHP config).

That messages means your event editor has more inputs than your server allows through its max_input_vars setting.

Usually by default the value will be set to 1000, as you add more tickets/datetimes etc you add more inputs to the page. The warning is there to alert you that you need to update your settings to continue editing.

If you go to Event Espresso -> Maintenance -> System Information

Search for max_input_vars and you will see the value set on your server, you’ll likely need to at least double that value, if not more.

You can so this within your .htaccess file or php.ini file:

http://stackoverflow.com/questions/10303714/php-max-input-vars

If you are unsure I would recommend contacting your host and have them increase the value for you.