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Can't enter anyting in email field and it just looks weird…please help

Posted: March 28, 2013 at 10:18 am

Viewing 7 reply threads


Joanne Hofinger

March 28, 2013 at 10:18 am

Hi I have my register form. It’s not allowing anyone to actually enter their email address. I looked at it from firebug and it showing a pre-populated email in there (the site owner email) but no one else can put their email in. I’m not even sure where to look. I am new to Espresso. Thanks so much.


Josh

  • Support Staff

March 28, 2013 at 11:56 am

Hi Joanne,

Are you logged into the WordPress site when this happens? If so, it sounds like the options Event Espresso members add-on is active, and the member’s setting is set to not allow pre-populated fields to be edited. The latter is a feature that can be turned off in Event Espresso>Member settings.

Can you try testing the registration form in a browser where you are not logged in and let me know if that makes a difference?


Joanne Hofinger

March 28, 2013 at 12:26 pm

I tried it both logged in and logged out. It didn’t make a difference. I read somewhere that it could be the theme. I’m currently using “Notepad Chaos” theme.

Here is the form to see what I mean.


Josh

  • Support Staff

March 28, 2013 at 12:32 pm

Hi Joanne,

Can you try posting the link again please?


Joanne Hofinger

March 28, 2013 at 12:39 pm

sorry http://everydayart.ca/register/?ee=51


Josh

  • Support Staff

March 28, 2013 at 1:06 pm

Yes, there are some theme shenanigans going on here. What’s happening is there is an email class that the theme uses when it styles the comment forms. Event Espresso uses an email class too, and the email input field is inheriting the theme’s email classes. You’ll find this in the theme’s style.css around lines 978 and 1002.

.name, .email, .website {
width: 80px;
float: left;
margin-right: 12px;
clear: left;
}

.comments, .name, .email, .website, .txt-email-sub, .txt-website-example {
display: block;
text-indent: -800px;
font-size: 10px;
overflow: hidden;
margin: 0;
padding: 0;
}

The nice thing about CSS is the cascade will let you override this for only the event form email field by adding something like this to a custom stylesheet, or the end of the style.css file, or use a plugin like the my custom CSS plugin:

.event_form_field .email {
background: none;
background-color: white;
height: 19px;
text-indent: 0;
width: 60%;
float:none;
clear:none;
display:inline-block;
margin-right: 0;
}


Joanne Hofinger

March 28, 2013 at 1:54 pm

that worked! thank you so much.

side question…i have a few other problems that i’m working through and am wondering if i should just use a different theme.

I was reading about how some themes (particularly Themeforest) doesn’t always code stuff in line with WP standards and so you can run into problems. I feel my theme is one of those themes. and that maybe these other problems are related to the theme as well.

Should I consider just changing my theme altogether? And find something that is coded within the standards of wordpress?

What do you think?


Josh

  • Support Staff

March 28, 2013 at 2:25 pm

Hi Joanne,

What I would suggest is trying out a theme like twentytwelve since it’s likely already installed to see if the issues persist. If they go away after switching, then you’ll know it’s the theme. Any of the themes you can download for free at WordPress.org go through a very stringent review, and they’re free, so I’d recommend starting there.

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