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Visual Facilitators
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February 5, 2015 at 1:04 pm
I can not edit the content of the events.
Visual Editor and Text Editor not showing.
Content code is white on white
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Lorenzo Orlando Caum
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February 5, 2015 at 1:42 pm
Hi, have you already tested with all other plugins deactivated?
We’ll need those troubleshooting steps to be completed as that will be helpful in knowing where the issue is coming from.
Additionally, we aren’t seeing this issue on any of our internal testing sites so there may be something else occurring on your site.
Thanks.
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Lorenzo
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Visual Facilitators
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February 5, 2015 at 2:18 pm
It’s two plugins which causes the problem:
– WangGuard
– Ultimate Under Construction page
I need both.
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Visual Facilitators
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February 5, 2015 at 2:20 pm
There’s another one
– Limit Login Attempts
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Lorenzo Orlando Caum
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February 6, 2015 at 12:51 pm
Hi, we use Limit Login Attempts on our demo sites so I don’t think that plugin is causing this issue.
I went ahead and loaded all of them on other site and the issue does not appear:
http://cl.ly/image/0l240J2S0b3O
http://cl.ly/image/3r2y2F3p2P0S
Could you run some additional testing?
Thanks
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Lorenzo
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Visual Facilitators
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February 8, 2015 at 5:47 am
Updated EE4 to lates version and activated Wangguard again.
Now I see the code but still not the tabs for Visual and Text.
http://cl.ly/image/0t0j102o1I1u
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Dean
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February 9, 2015 at 2:09 am
Hi,
I tried those plugins with EE4.6.0 and did not see any issues.
Can you confirm that if all plugins except EE are deactivated, that the issue goes away?
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Visual Facilitators
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February 9, 2015 at 2:17 am
Yes, I can confirm that.
And what if I need these plugins?
As soon we go online I don’t need the construction page anymore, but the others.
Anyhow, I wait for another update.
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Dean
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February 9, 2015 at 6:14 am
Hi Heinz,
Disabling them is to see if a particular plugin is causing the issue, and if so we can try to find a resolution if one exists.
OK, so if the issue goes away with all the plugins deactivated, please try enabling them one by one and testing for the issue each time so we can clarify which plugin is actually causing the issue.
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Visual Facilitators
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February 15, 2015 at 12:10 pm
Issue solved on new hosting server. Thank you for support!
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